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Simply browse our website, select the size and color of the product you want, and click “Add to Cart.” Once you're ready, proceed to checkout and complete your payment securely.
ORDERS
How do I place an order?
Can I change or cancel my order once placed?
We normally do not allow changes to orders once confirmed. However, our customer service will always try their best to accommodate any requests as long as the order has not been processed at our end.
In such a situation we suggest that you call our customer service department at the earliest and also send an email.
905-455-3600
tnloutletstore@gmail.com
How do I know if an item is in stock?
If a product or size is available on our website, it means it is currently in stock. If a specific size or color is not visible, it may be sold out.
Can I pick up my order in store?
Yes! You can choose Store Pickup during checkout and collect your order from our location once it is ready.
What payment methods do you accept?
We accept most major payment methods including credit cards and other secure checkout options available during checkout.
SHIPPING
Which shipping methods does The Next Level Store offer and how long does it take for the order to ship?
The next level store offers different shipping options:
- UPS,CANPAR,PUROLATOR,FEDEX & OTHERS.
- STORE PICK UP IS FREE.
- FULLY TRACKABLE LOCAL DELIVERY
- $8.99 for Next day Local Delivery & other Shipping options are available at Checkout.
You can expect to receive your shipment anywhere from 2-7 business days of the ship date in Canada.
Please check our complete Shipping Policy for details.
How long does shipping take?
Most orders in Canada are delivered within 2–7 business days after shipping depending on your location.
Do you ship internationally?
Yes, we ship internationally. Please note that customs duties or taxes may apply depending on your country, and these charges are the responsibility of the customer.
PRODUCTS
Are your products authentic?
Yes. All products sold at The Next Level Store are 100% guaranteed authentic.
What types of products do you sell?
We offer a wide range of brand-name clothing, shoes, hats, fragrances, and accessories for men, women, and kids at competitive prices.
Do you offer plus-size options?
Yes. We carry plus-size options on select clothing items.
STORE & CONTACT
Where is your store located?
Our main location is:
1250 Steeles Ave East, Unit 2B, Brampton, Ontario, Canada.
How can I contact customer support?
You can reach us through:
- Phone: +1 (905) 455-3600
- Email: tnloutletstore@gmail.com
Do you offer custom printing?
Yes, we offer custom printing services. Please contact us for more details and pricing.